For our industry and our company, I am very concerned about the failures we are hearing about with Mack trucks being used for mounting concrete pumpers, and the failures with the engines.

Since our industry will not touch this…

Please send us the failures that you have experienced since taking delivery of your equipment due to exhaust treatment failures in your Mack engines.

We in turn will complete a list and see what input our industry can have getting this resolved..

Let’s see if we can all help our industry.

Truck Year Truck Model Pump Year Pump Model Pump Manufacturer

Mack Dealer City, State Telephone

Problem Description

Was it resolved?

Was it covered under warranty? Who Paid? Est cost?

Comments

What did the Pump Manufacture do to resolve the problem?

Please your form to Richard O'brien at val@obrienpumping.com

One solution.......

What if you all would agree on 1 european brand for pumps. Then that manf could set up some kind of service network in the US. My thought goes to Mercedes. Although its not my favourite brand I'm sure it should be heaven for you guys overthere. Most people find it the strongest most solide truck for a pump and very comfortable. I think merc because I see a lot of mercs normal cars overthere so maybe they could set up a truck devision. Besides both schwing and putz realy like to build their pumps on mercs.

These MACK guys are just fckn you because they know most of you will take a MACK anyway. Time for a change

Dipstick,

Mercedes already has a dealer network, since they own Freightliner and Western Star, so does Volvo and DAF Trucks (through Paccar/KW). The ground work is layed, not sure why they have not entered our market with their cab overs in the US.

Many many many "electrical malfunctions"/// an annoying orange light that never seems to get fixed even after you take it to a Mack dealer

We fit most booms on DAF cab/chassis ... more powerful diesels, good support.

Ok than. Any German or swedish brand is ok as long as you have some kind of service network. (not that you will need it so much but just in case ) I think it would also extend the marked for used american pumps to europe. Now its not an option for us here to buy a US pump with a MACK chassis. But it looks like you guys take more care of your pumps so if they would all be mounted on a european truck it would be very interesting for europeans to buy used pumps from the US..

Hey that way we could help each other. If the economy is bad over there we buy the pumps from you and when its bad here you buy them back

O yes DAF is ofcourse DUTCH. Thats also OK

My orange light " anti lock " burned out.

Another Solution......

The above post was sent to me and I asked him if I could post it and he said yes.

Well if the world ended at the USA boarder this might be true.. But I think I will pull out of this discusion. Not realy my problem. 110% sure I will never have to drive a MACK here in europe. Never ever seen 1. (Maybe that says something?)

Insanity: Doing the same thing over and over again and expecting different results.

Albert Einstein

Dipstick,

do you know of similar problems with European manufacturers? Is there a truck, that youwould not mout a pump on? I am aware that every piece of machinery is subject to failure, but i think that some manufacturers (and with that i mean European manufacturers) have figured out what works and what doesnt. I mentioned this before, the exhaust regen has been around in Europe for a while

I would not mount my pump on IVECO for exsample. Let me tell you what I would mount it on. For me its MAN, Mercedes, Scania, Volvo and DAF. In that order..  Stay away from anything else!!

Yes they used to make tough trucks,and then today "yiks"

Oh ya Mack is great no cup holder till when?? Your friend is right TODD. Slavery was the norm once upon a time so why get away from it?? Mack has never ever cared about who drives their truck only who owns it.  Mack has failed to adapt to the new market of building a respectable truck people would be proud to drive. A 2005 63 meter had the same cab as a 1989 mack. Last time I checked no person works hard for the American dream to go buy a brand new 15 yr old design pick up. They are Faiing now because they have never  changed. People want to be proud of what they drive as well as who they work for and Mack is not cutting it. People and owners are screaming for a change. That is why people stray to other brands. The sad part it No other brand has come forth and stepped up. Not one American bran and not one European brand, but the door is wide open and people in this industry are waiting!!

I am just glad that we as an industry are at least talking about Mack, it is about time. I think the Concrete Pumping industry is the train who does not think he can, I believe we as an industry can do more to drive our products and direction. 

Reading the reaction of somebody saying history repeat remains me to a British truck factory Named Bedford.

In the 60’s and 70’s they had the model TK that was very success  full, it was cheap it was reliable and they had a great dealer network. It was every fleet owners dream, but a crime to drive.

They used the model for 22 years and never chanced major things. Then the sales dropped and they woke up and game whit a new model. But it was not cheap and the dealer network collapsed. Two year later they turned in bankruptie.

Just faxed mine in. Both problems were well taken care of by Mack. Really happy now that the bugs are worked out of it. I hope its done and its the last of them also. Have 5 of them here and they get my job done every time. Just wished the dealer wasnt 1.5 hours away.

Finally! The second post in the thread that responds to Todd's original request. Congratulations, ahssci. The other 90% are totally unresponsive.